Privacy Policy

Summit Link Logistics, LLC (“Summit Link,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.

INFORMATION WE COLLECT

We may collect information that you voluntarily provide to us, including your name, company name, email address, telephone number, business address, shipment information, and other information you provide when requesting information, communicating with our team, requesting a freight quote, or using our services.

We may also collect limited technical information when you visit our website, such as browser type, device information, IP address, and website usage information.

HOW WE USE INFORMATION

We may use information we collect to communicate with customers, prospective customers, carriers, vendors, and other business partners; provide freight brokerage and logistics services; prepare and respond to quote requests; coordinate shipments; provide customer service; maintain business records; improve our website and services; and comply with applicable legal and regulatory requirements.

TELEPHONE AND SMS COMMUNICATIONS

If you provide a telephone number and consent to receive communications from Summit Link Logistics, we may contact you by telephone or text message regarding inquiries, services, shipments, quotes, account matters, or other relevant business communications.

Consent to receive text messages is not a condition of purchasing services. Message frequency may vary. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact us directly.

SMS PRIVACY

Mobile information, including phone numbers and SMS consent information, will not be sold, rented, or shared with third parties for their own marketing or promotional purposes. We may share information with service providers when necessary to operate our communications systems and provide our services, subject to appropriate protections.

HOW WE SHARE INFORMATION

We may share information with service providers, carriers, technology providers, professional advisers, and other parties when reasonably necessary to operate our business and provide requested services. We may also disclose information when required by law or when reasonably necessary to protect our legal rights.

We do not sell personal information for monetary consideration.

DATA SECURITY

We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. No electronic system or method of transmission is completely secure, and we cannot guarantee absolute security.

DATA RETENTION

We retain information for as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

YOUR CHOICES

You may contact us to request that we update or correct personal information you have provided to us or to request information regarding our privacy practices.

THIRD-PARTY SERVICES AND LINKS

Our website and services may use or link to third-party platforms and services. Their privacy practices are governed by their respective policies, and Summit Link is not responsible for third-party privacy practices.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Any updated version will be posted on this page with a revised effective date.

CONTACT US

Summit Link Logistics, LLC

Louisville, Kentucky

Email: operations@summitlink.biz

Website: summitlink.biz